The first Casinochan logo
Rating:
80
Bonus:
Up to C$1,500 bonus
License:
Curaçao
Regulation

Selection of games

Payment methods

Customer service

CasinoChan review 2020

(Updated on: 01/14/2020)

Even though it is one of the new players in the online casino world, CasinoChan is already making waves and is a popular choice among players in Canada. It’s no surprise, either, as CasinoChan offers a great welcome bonus for new players, multiple payment options and a number of different games to play. CasinoChan is a replacement for the former Betchan casino that is no longer operating. It is owned and operated by the company Direx N.V., and holds licenses from Curacao. It’s a legitimate online casino that is a pleasure to play at for any person from Canada. Let’s take a closer look at the CasinoChan operation in this review.

A screenshot of the Casinochan site

Live games from a number of providers

Following suit with their selection of online slot games, CasinoChan decided to contract with a number of different gaming developers to provide their Live Casino games. These companies are VivoGaming, Ezugi, Evolution Gaming and EGT. By partnering with this many companies, CasinoChan is able to provide a truly immersive and varied experience for the online casino player.

Live Casino games provide players with an experience that’s as close as possible to that of playing at an in-person casino. Instead of playing with a computerized dealer, cards and slots, the player will be virtually “sitting” at a real casino table game. At this table will be a human dealer who will be handling real cards or spinning a real wheel at roulette, for example.

9 Casinochan live games

These dealers and tables are located in a remote studio where they are following the moves of the players who are online but are “sitting” at these tables. The studio games are then broadcast live to the players, who are able to participate in the game as if they were actually sitting in front of the human dealer.

These live casino games have become very popular today, and it’s no surprise why. They provide a completely immersive casino experience, allowing players to get as close to the live experience as possible from either their desktop computers or mobile devices. CasinoChan offers blackjack, roulette and baccarat games in their live casino.

Games galore at CasinoChan

When it all comes down to it, the thing that attracts players the most to online casinos is the games that it provides. Well, with CasinoChan, players won’t be disappointed in the slightest. In total, CasinoChan has more than 2,000 games available for players.

Online slot players will be impressed with the huge titles that are available on CasinoChan, all because the company has partnered with a huge number of large and well-known iGaming developers. These companies include Big Time Gaming, Genesis Gaming, Quickspin, Pragmatic Play, NetEnt, Microgaming and Yggdrasil.

By featuring games from such a wide variety of providers, CasinoChan is able to offer its players most if not all of the top slot games that are available. This includes classic three reel and five reel slot machines, to video slots with wilds, bonuses and scatters, to progressive jackpot slot games as well. That last category is of particular interest to many an online slot player today, as they can result in some truly enormous payouts.

9 Casinochan games

These progressive jackpots work by taking a small percentage of each wager on a particular game and setting it aside in what’s known as the progressive jackpot. That jackpot continues to increase in value slowly but surely as more and more wagers are made on that particular game. Then, when one player is lucky enough to hit the jackpot, he or she wins a truly huge cash prize, and the progressive jackpot resets again.

If you’re not that into slot games, there is plenty more that CasinoChan can offer you. First, they provide a solid selection of video poker games. Some of these titles include Jacks or Better, and Aces and Deuces. These games have been extremely popular in both land-based and online casinos for a while now, and players from Canada certainly won’t be missing out on anything with this selection.

Table game players have plenty to choose from at CasinoChan as well. The site offers not just the most popular table games such as blackjack, roulette and baccarat, but they offer a nice variety of these games as well. Roulette, for example, comes in versions such as American, European and French. There are plenty of options for blackjack and baccarat players as well.

A multi-pronged approach to bonus codes

At CasinoChan, players benefit from a welcome bonus that is more of a package than a one-time boost. At many online casinos, you have to enter a promo code to get a one-time bonus on your first deposit as a new player. At CasinoChan, it works similarly but is so much more impressive.

Free Spins

max. Bonus

There is no promo code required to get the bonus. All you need to do is sign up for a new account and make a deposit, and you’ll get a bonus. It’s that simple. Your first deposit will be matched 100% up to $250, and you’ll also get 30 free spins for the Fire & Steel slot game. CasinoChan offers deposit bonuses for your second, third and fourth deposits as well.

The bonus for these other deposits are 50% up to $500 for the second and third deposit, and 50% up to $250 for the fourth deposit. You’ll also get 30 free spins for Rook’s Revenge for your second deposit, 30 Free Spins for Casanova for your third deposit, and 30 Free Spins for Lucky Coin for your fourth deposit.

The CasinoChan Promotions

All of the bonuses and free spins must be played through at least 40x before you can either claim the next bonus or cash out the winnings you receive from the bonus. Again, you won’t need to enter a bonus code in order to qualify for the bonus.

In addition to the impressive welcome bonus package, CasinoChan has a number of ongoing bonuses and promotions. For example, each monday, the casino offers a reload bonus of 50% up to $125 plus 30 Free Spins to the Book of Aztec slot game. The promotions CasinoChan offers on a weekly basis change all the time, so you’ll want to make sure to pay attention to the email newsletter they send out with the details.

Finally, CasinoChan offers a VIP program that all players are eligible to join. It’s a loyalty program where you earn 1 point for every $25 in bets you make. The more points you earn, the better prizes become available to you. When you get to the highest level, you’ll qualify for bigger prizes as well as perks that are only given to the highest members of the site.

Security measures

Even though Casinochan is a newer online casino on the market, they have made sure to bring their A game when it comes to the safety and security of its players. In fact, Casinochan utilizes some of the best-in-class SSL technology that encrypts all information that is received or sent via its system. The site has a nice cookie policy that it explains very well on their site, as well as a privacy policy that explains how and why they collect and store personal information, as well as the fact that they don’t share it with any third-party applications or companies.

Almost too many payment options to list

If you’re a person who likes choices when it comes to payment options at an online casino, then CasinoChan will certainly meet your demands. In total, they offer 17 different deposit options, and 13 withdrawal options. The best part is that no matter what method you choose to either deposit or cash out, you won’t be charged a fee from CasinoChan. In addition to the most common methods of payment, CasinoChan also accepts a wide variety of cyrptocurrencies — way more than most other online casinos out there.

The deposit options include Skrill, Neteller, Paysafecard, ecoPayz, Visa debit and credit cards), MasterCard, Maestro, iDebit and Rapid Transfer and SOFORT Uberweisung — all of which have a $20 minimum and $4,000 maximum. Neosurf has a $15 minimum and $6,000 maximum. Bitcoin has a 1 mBTC minimum and no maximum. Ethereum has a 0.01 minimum and no maximum. Bitcoin Cash has a 0.01 BCH minimum and no maximum. Interac has a $10 minimum and $4,000 maximum. Dogecoin has an EC $1,500 minimum and no maximum. Litecoin has a L0.1 minimum and no maximum.

For withdrawals, Skrill, Neteller, Visa, Mastercard and iDebit all have a $20 minimum and $4,000 maximum. Other options include ecoPayz ($20-$1,000), InstaDebit ($10-$4,000), Bitcoin (1 mBTC-2 BTC), Bank Transfer ($250-$4,000), Ethereum (0.01-5), Bitcoin Cash (0.01 BCH- 5 BCH), Dogecoin (1,500 D – 700,000 D) and Litecoin (L0.1 – L30).

If you are making a withdrawal or deposit, CasinoChan may require you to provide varication documents such as a copy of your driver’s license or the front and back of a credit card you used to make a deposit. The site has some of the best cybersecurity tools and safeguards in place, so you can rest assured that your personal and financial information will be protected with all transactions.

Play no matter where you are

CasinoChan made sure that it didn’t skimp when it was designing its mobile-friendly version of their casino. They knew the importance of attracting an audience that plays on their mobile devices on the go, and so they made sure to create a mobile platform that would deliver an outstanding experience. CasinoChan does not require you to download and install a mobile-specific app on your device in order to play on a mobile device. Instead, they use internet programming language that makes it simple and easy for anyone to play at the mobile version.

The mobile platform CasinoChan provides automatically detects the type of mobile device you are using and then provides you the most optimized version it can for that particular device. The other really nice thing about the CasinoChan mobile version is that, since it has games from so many top gaming developers, you know that you’ll be able to get most, if not all, of the same games on mobile devices as you do on desktop versions.

Customer service designed with the modern player in mind

CasinoChan offers around-the-clock customer service and support, which is essential today, especially as players from Canada may need help at different times than normal operating hours where the company is located.

CasinoChan focuses on live chat support on its website, because that is frankly the easiest and most convenient way for people to get in touch with customer service teams nowadays. In fact, it is often the preferred method of contacting customer service and support, no matter what type of industry we’re talking about. This live chat feature is available right from the CasinoChan site, once you login either on a desktop or mobile device.

If you don’t prefer to contact customer support via live chat, you also have the option of sending CasinoChan an email and awaiting a response from their team. This can be done by navigating to the support page on their site and sending the email. CasinoChan doesn’t offer any customer service or support via phone at this time, but that shouldn’t be too big of a disappointment to online casino players in Canada. Not many people like to pick up a phone to contact a company today anyway.

The first Casinochan logo

C$1,500Bonus

The platform is a great choice

If you’re searching for a casino that is the complete package, you could certainly do a whole lot worse than CasinoChan. While it’s a newer casino on the online market – which might scare some people away – you can rest assured knowing that the company is fully licensed and regulated by a reputable agency. It also has great cybersecurity measures in place to keep your personal and financial information safe while you’re conducting transactions on their site.

CasinoChan also has a great selection of slots, video poker, table games and live casino games from some of the world’s leading iGaming development companies, meaning they are constantly adding new games and feature some of the most popular online casino titles.

Stanley Fisher - Staff
If you are looking for an online gambling site, have a look at Casinochan. This site offers you great games and attractive promotions.

Stanley Fisher, Staff Play now!